Refund policy
Due to the personal-care nature of our products, all sales are final. For health and hygiene reasons, we do not accept returns or exchanges on body butters, beard oils, or other personal-care products.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery. Please include your order number and clear photos of the item and packaging so we can review the issue.
If your claim is approved, we will provide an appropriate resolution, which may include a replacement or refund.
Order Cancellations
Orders may only be canceled before they have been processed or shipped. Once an order has entered processing or has shipped, it cannot be canceled.
Shipping Issues
C.A.B Hood Budda is not responsible for orders shipped to an incorrect address provided by the customer. Please review your shipping information carefully before completing checkout.
If you have an issue with your order, please contact us through the contact information provided on our website.